I’m a user researcher and designer passionate about building appropriate and effective customer-centric solutions. I delight in listening to customers and working with teams to translate these insights into meaningful products and services. Most recently, I worked with Bankable Frontier Associates (BFA) as a senior researcher and advisor to clients seeking to improve financial access globally through emerging technology. I have more than a decade of experience working at the intersection of research, design and policy. Find my CV here. I’m always open to collaborating - reach out via email or below.
I’ve been fortunate to work in Bangladesh, Benin, Brazil, Fiji, Ghana, India, Kenya, Mexico, Nigeria, Rwanda, Samoa, Solomon Islands, South Africa, Tanzania, Uganda, and Zimbabwe.
